Start with
Better Support
Telecom customers don’t just want fast connections. They expect trust, agility, and intuitive experiences. CBE Customer Solutions helps leading providers redefine what seamless, secure customer engagement looks like.
Missed Opportunity
- Rising churn and lost loyalty
- Compliance risks under scrutiny from regulators
- Longer Average Handle Times and drops in First Call Resolution
- Damaged reputation after outages or security breaches
90+ years of experience supporting highly regulated industries
Proven outcomes with regional, national, and global carriers
Experience integrating with billing, CRM, and fraud monitoring platforms
AI-enabled support balanced with human empathy
Compliance at the federal government level built into every interaction.
CBE Companies Receives 2025 BBB Torch Award for Ethics
FOR IMMEDIATE RELEASE [Cedar Falls, IA] – [June 24, 2025] – CBE Companies is honored to be named a 2025 Torch Awards for Ethics recipient by the Better Business Bureau, recognizing its commitment to ethical leadership, transparency, and long-term trust-building across...
Planning for the Next Generation of EdTech Customer Support
As technology continues to evolve and digital learning becomes more personalized, the expectations placed on EdTech support teams are only increasing. Today’s solutions won’t meet tomorrow’s demands unless we begin planning now. The future of customer support in...
Lessons Learned from Successful EdTech Support
Behind every great EdTech experience is a support team that knows how to adapt, respond, and connect. Whether it’s guiding a user through a technical issue or managing a high-volume rollout, successful support is built on strategy, empathy, and constant learning....
