Your Trusted
Partner in Business
Process Outsourcing

Since 1933, we’ve been at the forefront of the BPO industry, evolving with the times to meet the dynamic needs of businesses, consumers, and regulatory landscapes. Our legacy of innovation and excellence positions us as the go-to partner for companies seeking reliable, efficient, and customized outsourcing solutions.

Our Services

Empowering Your Business with Tailored

Explore our diverse range of BPO services designed to boost efficiency, elevate customer satisfaction, and ensure compliance. From customer support to back-office processing, we offer the expertise you need to thrive.

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Customer Engagement and Support

Transform every interaction into a lasting connection. From first inquiries to post-sale support, our dedicated team delivers seamless, personalized experiences that keep your customers coming back. We’re here to build loyalty, one conversation at a time.

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Operational Efficiency

Free up your time for what matters most. Our tailored solutions—like smart scheduling, insurance verification, and back-office support—streamline your operations, helping you drive productivity and focus on growing your business.

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Fraud and Security

Stay one step ahead of threats. Our fraud detection and security services give you real-time insights, proactive protection, and peace of mind. Safeguard your business and your reputation with solutions that work around the clock.

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Specialized Services

The expertise you need, when you need it. Whether it’s licensed professionals for niche roles or responsive dispatch services, we’ve got the skilled talent to tackle your unique challenges with precision and care.

Blog

Stay Informed

Keep up with the latest insights from CBE Customer Solutions through our blog. Discover articles on enhancing customer support, selecting the right call center partner, and more. 
Navigating Compliance in EdTech Customer Support
Navigating Compliance in EdTech Customer Support

As educational technology (EdTech) continues to evolve, so too does the regulatory landscape that governs it. For EdTech companies, ensuring compliance with these regulations is critical, not only for maintaining trust with users but also for avoiding costly...

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Chatbots vs. Human Agents: Finding the Right Balance
Chatbots vs. Human Agents: Finding the Right Balance

In the world of EdTech, delivering excellent customer support is essential to user satisfaction and success. However, as customer expectations grow, EdTech companies must decide how to balance technology and human interaction. Chatbots and human agents each offer...

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Leveraging AI in EdTech Customer Support
Leveraging AI in EdTech Customer Support

Artificial Intelligence (AI) is transforming industries, and EdTech is no exception. For EdTech companies, leveraging AI in customer support can streamline operations, improve user satisfaction, and enhance the overall learning experience. At CBE Customer Solutions,...

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Our milestones tell the story of who we are—how we’ve grown, innovated, and stayed true to our mission. They’re more than just markers of progress; they’re a reflection of our values and the impact we strive to make, inspiring trust in our customers, confidence in our investors, and purpose in our team.

Founded

Global Locations

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Women in Leadership

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Workforce Growth

Real People • Real Problems • Real Solutions

Why Choose CBE Customer Solutions?

Experience You Can Trust

With over 90 years of expertise, we’ve built more than just a track record—we’ve built relationships. Our team knows how to amplify your brand’s voice and deliver results that truly make a difference.

Ironclad Compliance and Data Security Standards

Your trust is everything to us. We treat your data like it’s our own, adhering to the highest standards to protect what matters most—your reputation and your customers’ confidence.

People-First Approach

Empathy isn’t just a value here; it’s how we do business. Every interaction reflects our belief in respect, positivity, and putting people first—whether it’s your team or your customers.

Solutions Built Around You

Your business is unique, and so are our solutions. We take the time to understand what you need and craft strategies that fit—no cookie-cutter approaches, just real results tailored to you..

Searching for opportunities? We’re excited to welcome passionate, talented people to our team! Check out our Careers page to explore opportunities, dive into our culture, and see how you can make a real impact here. 

Partner With Us

Want a smoother way to manage your operations? Let’s connect to explore how our expertise in customer support, process improvement, and compliance can make a real impact on your business!