Your Trusted
Partner in Business
Process Outsourcing
Since 1933, we’ve been adapting, innovating, and growing alongside the businesses we support. The world keeps changing, and so do we—continuously refining our approach to meet the evolving needs of companies, customers, and industry regulations. With decades of experience and a commitment to doing things right, we’re a trusted partner for businesses looking for outsourcing solutions that are reliable, flexible, and built around their unique needs.
Our Services
Empowering Your Business with Tailored
Explore our diverse range of BPO services designed to boost efficiency, elevate customer satisfaction, and ensure compliance. From customer support to back-office processing, we offer the expertise you need to thrive.
Customer Engagement and Support
Transform every interaction into a lasting connection. From first inquiries to post-sale support, our dedicated team delivers seamless, personalized experiences that keep your customers coming back. We’re here to build loyalty, one conversation at a time.
Operational Efficiency
Free up your time for what matters most. Our tailored solutions—like smart scheduling, insurance verification, and back-office support—streamline your operations, helping you drive productivity and focus on growing your business.
Fraud and Security
Stay one step ahead of threats. Our fraud detection and security services give you real-time insights, proactive protection, and peace of mind. Safeguard your business and your reputation with solutions that work around the clock.
Specialized Services
The expertise you need, when you need it. Whether it’s licensed professionals for niche roles or responsive dispatch services, we’ve got the skilled talent to tackle your unique challenges with precision and care.
Blog
Stay Informed
Offering Specialized Call Center Services for Fintech Niche Markets
The fintech industry is diverse, encompassing niche markets such as digital lending platforms, cryptocurrency exchanges, and insurtech services. Each of these segments has unique customer expectations and regulatory requirements. At CBE Customer Solutions, we...
Boosting Customer Retention in Fintech Through Call Center Support
Customer retention is essential for success in the competitive fintech industry. While acquiring new customers is important, retaining existing ones is more cost-effective and crucial for long-term growth. At CBE Customer Solutions, we recognize that exceptional...
The Role of Call Centers in Streamlining Fintech Customer Onboarding
Customer onboarding is a pivotal phase in the fintech customer journey. Welcoming new users, guiding them through account setup, and ensuring they understand the platform lays the foundation for long-term engagement and loyalty. At CBE Customer Solutions, we...
Our milestones tell the story of who we are—how we’ve grown, innovated, and stayed true to our mission. They’re more than just markers of progress; they’re a reflection of our values and the impact we strive to make, inspiring trust in our customers, confidence in our investors, and purpose in our team.
Founded
Global Locations
%
Women in Leadership
%
Workforce Growth
Real People • Real Problems • Real Solutions
Why Choose CBE Customer Solutions?
Experience You Can Trust
With over 90 years of expertise, we’ve built more than just a track record—we’ve built relationships. Our team knows how to amplify your brand’s voice and deliver results that truly make a difference.
Ironclad Compliance and Data Security Standards
Your trust is everything to us. We treat your data like it’s our own, adhering to the highest standards to protect what matters most—your reputation and your customers’ confidence.
People-First Approach
Empathy isn’t just a value here; it’s how we do business. Every interaction reflects our belief in respect, positivity, and putting people first—whether it’s your team or your customers.
Solutions Built Around You
Your business is unique, and so are our solutions. We take the time to understand what you need and craft strategies that fit—no cookie-cutter approaches, just real results tailored to you..
Searching for opportunities? We’re excited to welcome passionate, talented people to our team! Check out our Careers page to explore opportunities, dive into our culture, and see how you can make a real impact here.
Partner With Us
Want a smoother way to manage your operations? Let’s connect to explore how our expertise in customer support, process improvement, and compliance can make a real impact on your business!
