Your Trusted
Partner in CX
Outsourcing
Since 1933, we’ve been adapting, innovating, and growing alongside the businesses we support. The world keeps changing, and so do we—continuously refining our approach to meet the evolving needs of companies, customers, and industry regulations. With decades of experience and a commitment to getting things right, we’re a trusted partner for businesses seeking CX solutions that are reliable, flexible, and built around their unique needs.
Our Services
Empowering Your Business with Tailored Contact Center
Customer Engagement and Support
Transform every interaction into a lasting connection. From first inquiries to post-sale support, our dedicated team delivers seamless, personalized experiences that keep your customers coming back. We’re here to build loyalty, one conversation at a time.
Operational Efficiency
Fraud and Security
Stay one step ahead of threats. Our fraud detection and security services give you real-time insights, proactive protection, and peace of mind. Safeguard your business and your reputation with solutions that work around the clock.
Specialized Services
The expertise you need, when you need it. Whether it’s licensed professionals for niche roles or responsive dispatch services, we’ve got the skilled talent to tackle your unique challenges with precision and care.
Blog
Stay Informed
Keep up with the latest insights from CBE Customer Solutions through our blog. Discover articles on enhancing CX, selecting the right call center partner, and more.
Support that Complies: Making CX Work Within Government Standards
In the public sector, customer experience looks different. Every interaction must balance efficiency with government compliance because in this space, trust and accountability aren’t optional, they’re required. Citizens expect clarity and timely responses, but...
Storm Season is Coming: Is Your Utility Support Ready?
Every year, storm season puts utilities to the test. Severe weather brings down power lines, disrupts service, and leaves customers anxious for updates. For utilities providers, the calls, messages, and service requests come all at once creating overwhelming demand at...
Before the Bell: Meeting Real-Time Needs of Teachers and Students
When a teacher walks into their classroom, they don’t just bring a lesson plan. They bring the responsibility of keeping students engaged and learning. But when classroom technology doesn’t cooperate, even the best plans can unravel. Waiting hours, or even days, for...
Our milestones tell the story of who we are—how we’ve grown, innovated, and stayed true to our mission. They’re more than just markers of progress; they’re a reflection of our values and the impact we strive to make, inspiring trust in our customers, confidence in our investors, and purpose in our team.
Founded
Global Locations
%
Women in Leadership
%
Workforce Growth
Guardians of Trust and Champions of CX
Why Choose CBE Customer Solutions?
Experience You Can Trust
With over 90 years of expertise, we’ve built more than experience — we’ve built trust. Our people, supported by purposeful AI, elevate your brand’s voice and create results that truly matter.
Ironclad Compliance and Data Security Standards
Your trust is everything to us. We treat your data like it’s our own, adhering to the highest standards to protect what matters most, your reputation and your customers’ confidence.
People-First Approach
Empathy isn’t just a value here; it’s how we do business. Every interaction reflects our belief in respect, positivity, and putting people first, whether it’s your team or your customers.
Solutions Built Around You
Your business is unique, and so are our solutions. With a boutique, high-touch approach, we take the time to understand your needs and craft strategies that fit.
Searching for opportunities? We’re excited to welcome passionate, talented people to our team! Check out our Careers page to explore opportunities, dive into our culture, and see how you can make a real impact here.
Partner With Us
Want a smoother way to manage your operations? Let’s connect to explore how our expertise in customer support, process improvement, and compliance can make a real impact on your business!
